Black Green Butterfly
Black Green Butterfly

Special Needs

Looking after your special needs

Butterfly Creek is a wonderful place to bring people with special and/or additional needs. Their senses will come to life by feeling the flutter of butterfly wings in the Butterfly House, patting soft rabbits and letting a goat feed out of their hands. We are wheelchair friendly throughout the complex, wheelchairs can even go on the train, but only one at a time.


We offer special rates for Special Needs customers on the All Attractions option which includes all animals and Dinosaur Kingdom (train is an additional $3.00pp).

The special needs discount is designed to help people with physical or cognitive disabilities that require assistance to get out and about in their community. We recognise that there are many types of special needs, so we ask that if your condition is not so visible, to please contact us in advance by emailing us at [email protected] to talk to our team who can help you.

Purchasing Tickets

1-9 people: Small groups of up to 9 people including the carers can purchase tickets on the day at our shop. If you are unclear about what constitutes Special Needs or need assistance, please contact us in advance.

Age Price Carer (Weekdays) Carer (Weekends)
Special needs child (0-17) $11.50pp 1 Carer to one paying person is FREE Career pays full price
Special needs adult (18+) $18.50pp 1 Carer to one paying person is FREE Career pays full price
Train ride $3pp Carer pays full price Career pays full price


Groups of 10 or more

If you have a Special Needs group of 10 or more including the carers you must pre book your visit otherwise you will be charged full price on the day. Please fill in the Online Enquiry form and we will get back to you as soon as possible to confirm your booking.

Remember, if you are unclear about what constitutes Special Needs, please contact us in advance.

Avoid our busy times

We recommend large groups of 10+ or more plan their trips during school term as school holidays are very busy.  If you do want to visit us during school holidays check with us to make sure we have space.

Contact Us

Any questions please email [email protected]  or call 09 394 1572


“Butterfly Creek took care of my wheelchair-bound husband last weekend with such dignity, respect and consideration. He was treated so well throughout the whole complex. Very wheelchair friendly place. Thanks Butterfly Creek for making our day! Katherine.”