Special Assistance Discounts
We want to make sure that everyone can visit Butterfly Creek and enjoy their day. Butterfly Creek is wheelchair friendly and has two accessibility car parks available. We can also offer special discounts to help people with additional physical or cognitive needs that require additional assistance from a carer to get around our park.
This discount is available on a case by case basis and will be provided if you can provide evidence:
- That you or your child need additional assistance in the form of a carer to get around Butterfly Creek.
- If the condition is not visible, please email evidence of the condition and that a carer is needed to get around in advance to [email protected] – types of evidence: Doctors note, Community Service Card with photo ID, letter from specialist.
- If you don’t require any additional assistance you will need to pay full price, unless you are with an education group, in which case education pricing will apply.
Discounts are off the All Attractions pass – no other promotional discounts apply. Butterfly Creek reserve the right to accept or reject any application for a special assistance discount.
Special Assistance Pricing
We have two different pricing periods: Term Time & School Holidays/Public Holidays. If you have a small group of less than, you can purchase tickets on the day at our shop providing you meet the above criteria, or if the condition is not visible please contact us in advance. If you have a group of more than 10, please refer to the group booking information below.
School Holidays & Public Holidays:
|Age||Price||Carer (Monday – Sunday)|
|Children under 3||FREE with 1 paying adult|
|Assisted child (3-17)||$11.50pp (28% off)||Carer pays $18.50 (34% off)|
|Assisted adult (18+)||$18.50pp (34% off)||Carer pays $18.50 (34% off)|
|Train ride||$3 per person||$3 per person|
School Term Time:
|Age||Price||Carer (Monday – Friday)||Carer (Saturday & Sunday)|
|Kids under 3||FREE with 1 paying adult|
|Assisted child (3-17)||$11.50pp (28% off)||1 Carer to 1 paying person is FREE||Carer pays $18.50 (34% off)|
|Assisted adult (18+)||$18.50pp (34% off)||1 Carer to 1 paying person is FREE||Carer pays $18.50 (34% off)|
|Train ride||$3 per person||$3 per person||$3 per person|
Groups of 10 or more:
If you have a group of 10 or more you must book your visit in advance, otherwise you will be charged full price on the day.
Education groups can only apply for a free carer for those students that require additional assistance to get around the park. You will need to show evidence that the child is required to have a one-on-one carer for their offsite visit. Otherwise the education free adult to child ratio will apply.
If your group includes people with hearing impairments, please email us as we have additional adult-to-child ratios where a translator is required.
Avoid our busy times:
We recommend large groups of 10 or more plan their trips during school term as school holidays are very busy. If you do want to visit us during school holidays check, with us for availability.
“Butterfly Creek took care of my wheelchair-bound husband last weekend with such dignity, respect and consideration. He was treated so well throughout the whole complex. Very wheelchair friendly place. Thanks Butterfly Creek for making our day! Katherine.”