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Special Assistance Discounts

We want to make sure that everyone can visit Butterfly Creek and enjoy their day. Butterfly Creek is wheelchair friendly and has two accessibility car parks available. We also offer special discounts to help people with additional physical or cognitive needs that require additional assistance from a carer to get around our park.

This discount is available on a case by case basis and will be provided if you can provide evidence that you or your child need additional assistance in the form of a carer to get around Butterfly Creek. If the condition is not visible, please email evidence of the condition and that a carer is needed to get around in advance to [email protected] – types of evidence: Doctors note, Community Service Card with photo ID, letter from specialist.

Discounts are off the All Attractions pass – no other promotional discounts apply, not valid with any other discounts or deals. Butterfly Creek reserve the right to accept or reject any application for a special assistance discount. Education groups with special assistance children please contact our coordinator at [email protected]

Special Assistance Pricing

From Wednesdays to Fridays during term time hours, 1 Carer to 1 paying person is free. During School and Public Holidays, the carer to 1 paying person is charged $22.00. If you have a small group of less than 10, you can purchase tickets on the day at our shop providing you meet the above criteria, or if the condition is not visible please contact us in advance. If you have a group of 10 or more you must book your visit in advance, otherwise you will be charged full price on the day. We recommend large groups plan their trips during school term as school holidays are busy.

Make a Booking

To make a booking for a visit to Butterfly Creek, follow the steps below:

  1. Click ‘Availability’ then go to the date to check if available. OR
  2. Click blue ‘Book Now’ button
  • Choose preferred weekday, enter numbers and any optional extra’s.
  • Click Continue and to go to the deposit payment page.

IMPORTANT: A 25% deposit is required to secure your booking, this is refundable up to 2 weeks before your booking date. If you have any questions, please contact us via [email protected] or 09 394 1561.

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“Butterfly Creek took care of my wheelchair bound husband last weekend with such dignity, respect and consideration. He was treated so well throughout the whole complex. Very wheelchair friendly place. Thanks Butterfly Creek for making our day!” – Katherine

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